Golden Chips are Playtech's own unique feature. These are bonus chips that are awarded in some Playtech live table games that can be used for betting like a normal chip. To bet using Golden Chips, you must first select the desired chip value and then bet normally. To learn more about this feature, check out the game rules, which can be found in a live table game from Playtech.

The “Hot or Cold” feature displays the games that pay the most or the least. Game data can be updated every 5 minutes by clicking the refresh button. This feature is not an indicator of future results or success.

Yes, we have one! Our VIP program is only offered by invitation, so be sure to check your emails regularly so you don't miss your invitation!

Some providers may take longer to process a payment than others. In some cases this may take up to 3 days, or there may be a delay and the funds return to your wallet/bank balance. If your funds have been deducted from your account but not credited to your player account, please contact customer service and provide us with an official statement showing the funds that were deducted from your account.